Terms & conditions

These terms are provided by Hillside Fitness Stamford LLC d/b/a Cycle x Strength ("Cycle x Strength," "we," "us"). They are organized in four parts: website use, studio policies, memberships and purchases, and the separate participation waiver.

Using this website does not replace signing our participation waiver or accepting a membership or purchase agreement. Those are accepted separately when you register or buy.

You may view and download material from this website for personal, non-commercial use, as long as you keep any copyright and other notices. You may not copy, modify, distribute or re-post website content for commercial purposes without our written permission.

Cycle x Strength names, logos and other marks belong to us. Nothing on this website grants a license to use them.

We work to keep the website accurate and available, but content may change and the website may occasionally be unavailable. Class times, prices and offers shown in our booking tools at the time of purchase control.

Links to outside websites are provided for convenience. We are not responsible for their content or practices.

Private messages, support requests, account details and other personal information you send us are handled under our Privacy Policy. They are not treated as public or unrestricted.

Photos, testimonials or other content you expressly submit for publication will be used only with your permission, and you may ask us to stop using it going forward. Submitting content does not transfer ownership of it to us.

Booking, cancellation, late arrival, membership freezes and studio etiquette are described in full on our Studio Policies page.

Read the Studio Policies & Etiquette

Key points include:

• First-time class attendees must arrive before class begins and will not be admitted after the class has started.
• Returning attendees: reserved spots may be released 5 minutes after class starts, and entry is not permitted more than 10 minutes after the start.
• Late cancellations within 2 hours of class carry a $15 fee, and no-shows carry a $25 fee.
• Standard 5, 10 and 20 class packs expire 3 months from purchase.
• Cycling shoes are complimentary for classes booked directly through the studio, website or Cycle x Strength app. ClassPass and GymPass bookings have a $4 shoe rental.
• One account per individual.

Memberships renew and bill automatically each month until cancelled. Memberships have a 3-month minimum commitment. Product details, prices and terms are shown before you complete a purchase and in the purchase agreement you accept at checkout.

Cancellation, freeze and credit-extension requests are made through our member forms:

Membership cancellation form

Membership freeze form

Credit extension form

Nothing in these terms limits any cancellation, refund or other rights you have under applicable law.

Indoor cycling and strength training involve physical exertion and a risk of injury. If you have a medical condition, are pregnant, are recovering from an injury or are unsure whether a class is right for you, please seek guidance from a qualified health professional before participating.

Tell an instructor about any condition or limitation that may affect your participation. Staff may ask you to modify or pause an activity if there is a specific safety concern, and we will consider individual circumstances and reasonable accommodations as required by law.

All participants must accept our separate participation waiver before attending class. The waiver is presented when you register or book, and its terms govern participation risks. This website text does not replace or change the waiver.

The website is provided as is. To the extent permitted by law, we are not liable for indirect or consequential damages arising from use of the website. Some laws do not allow certain limitations, so these may not apply to you, and nothing here limits rights that cannot be waived by law.

You agree not to misuse the website or our booking tools, and you are responsible for claims that result from your misuse of them, to the extent permitted by law.

These terms are governed by the laws of the State of Connecticut. Disputes will be handled in a court of competent jurisdiction in Connecticut, unless applicable law provides otherwise.

We may update these terms. The revised version will be posted here with its revision date. Questions: stamford@cycleandstrength.com or 203-617-1264.